Contact Us
We’re here to assist you! If you have any questions about our products, your orders, or any other inquiries, feel free to reach out. Our team is committed to providing you with the best customer service experience.
📩 Email Support
For general inquiries, order assistance, or product-related questions, you can contact us at:
📧 Email: yfajj1207@gmail.com
We strive to respond to all emails within 24-48 hours on business days. If you don’t receive a reply within this timeframe, please check your spam or junk folder.
📱 WhatsApp Support
Need a quicker response? Message us on WhatsApp for faster assistance:
📱 WhatsApp: 8613559139733
Our support team is available to answer your questions, provide order updates, and help with any concerns you may have.
🛍 Order & Shipping Inquiries
- If you need help tracking your order, please provide your order number when contacting us.
- For shipping updates, delays, or lost packages, reach out via email or WhatsApp.
- If you need to modify your order, contact us within 24 hours of placing it.
🔄 Returns & Exchanges
- If you receive a defective or incorrect item, please contact us within 7 days of receiving your order.
- We will provide guidance on the return/exchange process.
- Please ensure items are in unused condition with original packaging.
🕒 Customer Support Hours
Our team is available to assist you during the following hours:
- Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
- Saturday & Sunday: Limited Support
If you contact us outside of business hours, we will get back to you as soon as possible on the next working day.
We appreciate your trust in us and look forward to assisting you!