FAQ

We've Got Answers For You

Here are some of the most commonly asked questions. If you don’t find what you’re looking for, feel free to contact us — we’re happy to help.

📦 Orders & Shipping

Q: How long does shipping take?
A: Most orders are processed within 1–3 business days. Delivery time varies by region, but typically takes 7–14 business days.

Q: Do you ship internationally?
A: Yes, we ship worldwide. Shipping fees and times may vary depending on your location.

Q: How can I track my order?
A: Once your order is shipped, you'll receive a tracking number by email. You can track your order through the courier's website.

👠 Products

Q: Are the sizes true to fit?
A: Most of our shoes and bags follow standard sizing. We recommend checking the size guide on each product page for specific measurements.

Q: Will items be restocked?
A: Some popular items may be restocked. You can follow us or contact our team for restock updates.

🔄 Returns & Exchanges

Q: What’s your return policy?
A: You may return unused items within 7 days of delivery. Items must be in original condition and packaging.
Please contact us first before returning.

Q: Can I exchange for a different size?
A: Yes, exchanges are available depending on stock. Please email us at yfajj1207@gmail.com or message us via WhatsApp.

💌 Customer Support

Q: How can I contact you?
A: